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Get upto 4%* on our Savings Account Balances with National Alliance Credit Union.

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Dear Customer, We have launched Video KYC facility for New customer to open account.

Dear Customer, COVID Update: Staffing Shortage Impacting Response Times

Faq’s

Frequently Asked Questions

Find answers to all your queries about our service.

  • How can I open an account with your bank?

    To open an account, visit our website, choose the account type, and follow the online application process. Alternatively, you can visit any of our branches for assistance.

  • What are the account fees and charges?

    Account fees vary by account type. Please refer to our Fee Schedule on the website or contact customer support for specific details.

  • How do I reset my online banking password?

    You can reset your password online by clicking the "Forgot Password" link on the login page. Follow the instructions to create a new password.

  • Can I transfer money internationally through your bank?

    Yes, we offer international wire transfer services. Please visit our website or contact customer support for more information on fees and procedures.

  • How can I report a lost or stolen debit card?

    To report a lost or stolen debit card, please call our 24/7 customer support hotline on our contact page and we will assist you in securing your account.

  • Do you offer mobile banking services?

    Yes, we provide a mobile banking app that allows you to access your account, make transactions, and manage your finances on the go.

  • How can I apply for a loan with your bank?

    You can apply for a loan by visiting our website and filling out the loan application form. Our loan specialists will review your application promptly.

  • What is the process for closing my account?

    To close your account, visit any of our branches or contact our customer support team. Ensure all outstanding transactions are settled before closing the account.

  • What steps can I take to protect my account from fraud?

    To protect your account, regularly review your statements, set up account alerts, use secure passwords, and be cautious of phishing attempts. Contact us immediately if you suspect fraudulent activity.